Customer reviews of Kirby Vehicle Sales
At Kirby Vehicle Sales we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Kirby Vehicle Sales
Based on 20 customer reviews
Avoid this dealer!!! Misinforms car condition
By Z H on 26 January 2019 | Purchase not verified
I wanted to buy a vehicle and asked for an honest description. They suggested it was immaculate for it's age, no scratches, dints or rust. I travelled 3hrs by train to get a shock, the car was full of scratches and had rust on the rear arch and dints in the drivers doors. They had my £100 deposit which they refused to give back saying they had to get MOT and service done which they would have to do anyway. Dissapointingly I only got £50 back. Pictures do not do justice to the real condition of the car but sadly this seller was not forthcoming with the real condition, they even said wait 2-3 hours and we will buff out the scratches. Surely this should have been done prior to me arriving. Lost £50 deposit, £60 train ticket and a whole day but eventually found a stunning car described as advertised and honest dealership unlike these people.
First Rate Service- Again.
By Martin R on 05 June 2018 | Purchase not verified
A big thank you, once again, to Kirby Vehicle Sales for a pleasurable buying experience. Nothing is too much trouble, and they are as good as their word when it comes to aftersales service. A totally professional company. I had travelled all over South and West Yorkshire looking for the right vehicle, and it was less than 5 miles away all along. Thanks again boys.
Superb customer service
By Liam F on 01 May 2018 | Purchase not verified
I bought a 2009 Nissan Qashqai N-tec from Kirby Vehicle sales a just under two months ago. I bought it at 2.45pm on a Sunday afternoon, and due to the time and day, and my urgency needing the car, no pre-sale service was carried out. But Darren put my mind at rest by telling me that if I found anything wrong with it, bring it back in and the team will sort it under their own warranty. Although it has been back for a couple of things that needed doing, I cannot speak highly of Darren, Steve and the team for sorting the problems and making it run like new. I have never experienced customer service like this before from a car dealer, it was absolutely superb. I would have no hesitation in purchasing another car from these guys if I was ever in this predicament.
Great result thanks Kirby Vehicle Sales
By Sean D on 23 March 2018 | Purchase not verified
Good service here, and got a better part exchange price than other places. Deal with confidence, we are enjoying our Audi A5 Quattro very much.
Excellent company and guys to deal with
By DAVID N on 22 February 2018 | Purchase not verified
Bought my new car from these guys 4 weeks ago. Not like most of car dealers that pounce as soon as you step foot on the forecourt. The staff there are brilliant and even had a bit of banter along the way. I'm chuffed to bits with my car and can't recommend this dealer enough. Would definitely recommend to friends and family. Thanks again and see you soon for my free valet lol
A million miles away from the motor trade cowboys.
By barry s on 11 February 2018 | Purchase not verified
I bought an Hyundai i20 a couple of days after Christmas ,the car is a little gem, no problems at all .The 2 lads i saw when i was there were great to deal with, helpful & polite , i was on my own so needed to get my new car and my old one home, no worries ,one of the guys drove my new Hyundai to my home ,and i took him back, great service ,great staff ,great company, Regards B.shaw
Very good service
By Darren J on 06 January 2018 | Purchase not verified
Just purchased a van from Kirby cars the service was second to none 10 out of 10 service could not ask for nicer people very good company.
Down to earth and Honest.
By Darren B on 14 October 2017 | Purchase not verified
Daz was great, took me out in the owners' 535d MSport and I also met the boss who owns it... Shame that Finance companies do not see the quality in cars sold by Kirbys... Keep the story going guys :) See you soon for my next option.
4 years to pay on a knakerd car
By Sam H on 09 September 2017 | Purchase not verified
Absolutly disgusted with this car i purchased 7 months ago all i have had in 7 months is total problems i have had to change 6 glow plugs, change 2 boost pipes, change the intercooler, change the boost valve, and now i need to change the full inlet manifold, i have spent £1300 gettin this car fixed now i have 4 years to pay on a car what is absolutly knakerd this was the 09 insignia cdti
By Marie C on 02 July 2017 | Purchase not verified
The owner of the this place was totally arrogant when I went to view the vehicle - talked to me like I didn't know what I was on with because I am female. Be wary when he says the car has paperwork - it's just the log book!
Kirby Vehicle Sales
- 01226 750320 07480 827600
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|Monday||09:00 - 17:30|
|Tuesday||09:00 - 17:30|
|Wednesday||09:00 - 17:30|
|Thursday||09:00 - 17:30|
|Friday||09:00 - 17:30|
|Saturday||09:00 - 17:00|
|Sunday||11:00 - 15:00|
Alternative times available by appointment. please call and make arrangements.