Customer reviews of Kirby Vehicle Sales

By Z H on 26 January 2019 | Purchase not verified

I wanted to buy a vehicle and asked for an honest description. They suggested it was immaculate for it's age, no scratches, dints or rust. I travelled 3hrs by train to get a shock, the car was full of scratches and had rust on the rear arch and dints in the drivers doors. They had my £100 deposit which they refused to give back saying they had to get MOT and service done which they would have to do anyway. Dissapointingly I only got £50 back. Pictures do not do justice to the real condition of the car but sadly this seller was not forthcoming with the real condition, they even said wait 2-3 hours and we will buff out the scratches. Surely this should have been done prior to me arriving. Lost £50 deposit, £60 train ticket and a whole day but eventually found a stunning car described as advertised and honest dealership unlike these people.

By Martin R on 05 June 2018 | Purchase not verified

A big thank you, once again, to Kirby Vehicle Sales for a pleasurable buying experience. Nothing is too much trouble, and they are as good as their word when it comes to aftersales service. A totally professional company. I had travelled all over South and West Yorkshire looking for the right vehicle, and it was less than 5 miles away all along. Thanks again boys.

Reply from Kirby Vehicle Sales on 06/06/18

Thank you for your repeat business was a pleasure to help you with your new car Darren

By Liam F on 01 May 2018 | Purchase not verified

I bought a 2009 Nissan Qashqai N-tec from Kirby Vehicle sales a just under two months ago. I bought it at 2.45pm on a Sunday afternoon, and due to the time and day, and my urgency needing the car, no pre-sale service was carried out. But Darren put my mind at rest by telling me that if I found anything wrong with it, bring it back in and the team will sort it under their own warranty. Although it has been back for a couple of things that needed doing, I cannot speak highly of Darren, Steve and the team for sorting the problems and making it run like new. I have never experienced customer service like this before from a car dealer, it was absolutely superb. I would have no hesitation in purchasing another car from these guys if I was ever in this predicament.

Reply from Kirby Vehicle Sales on 06/06/18

Thank you for purchasing your vehicle from us was a pleasure to help and thank you for your feedback Regards The kirbys Team

By Sean D on 23 March 2018 | Purchase not verified

Good service here, and got a better part exchange price than other places. Deal with confidence, we are enjoying our Audi A5 Quattro very much.

Reply from Kirby Vehicle Sales on 06/06/18

hi sean Im glad to hear your enjoying the audi a5 quattro thanks for the review, its nice to no all our hard work preparing our vehicles to a high standard as paid off once again , and your review will give even more people the confidence to buy from us too, many thanks darren

By DAVID N on 22 February 2018 | Purchase not verified

Bought my new car from these guys 4 weeks ago. Not like most of car dealers that pounce as soon as you step foot on the forecourt. The staff there are brilliant and even had a bit of banter along the way. I'm chuffed to bits with my car and can't recommend this dealer enough. Would definitely recommend to friends and family. Thanks again and see you soon for my free valet lol

Reply from Kirby Vehicle Sales on 06/06/18

Thank you for the review it means a lot to us shows we are doing are job well thank you for your custom regards Nigel Darren Steave

By barry s on 11 February 2018 | Purchase not verified

I bought an Hyundai i20 a couple of days after Christmas ,the car is a little gem, no problems at all .The 2 lads i saw when i was there were great to deal with, helpful & polite , i was on my own so needed to get my new car and my old one home, no worries ,one of the guys drove my new Hyundai to my home ,and i took him back, great service ,great staff ,great company, Regards B.shaw

Reply from Kirby Vehicle Sales on 06/06/18

Thank you Barry was a pleasure to serve you thank you for your time to give us a review The Kirbys Team

By Darren J on 06 January 2018 | Purchase not verified

Just purchased a van from Kirby cars the service was second to none 10 out of 10 service could not ask for nicer people very good company.

Reply from Kirby Vehicle Sales on 06/06/18

Thanks Darren was a pleasure to help you thanks for the review Steave

By Darren B on 14 October 2017 | Purchase not verified

Daz was great, took me out in the owners' 535d MSport and I also met the boss who owns it... Shame that Finance companies do not see the quality in cars sold by Kirbys... Keep the story going guys :) See you soon for my next option.

By Sam H on 09 September 2017 | Purchase not verified

Absolutly disgusted with this car i purchased 7 months ago all i have had in 7 months is total problems i have had to change 6 glow plugs, change 2 boost pipes, change the intercooler, change the boost valve, and now i need to change the full inlet manifold, i have spent £1300 gettin this car fixed now i have 4 years to pay on a car what is absolutly knakerd this was the 09 insignia cdti

Reply from Kirby Vehicle Sales on 31/03/18

hi sam if you had nothing but problems with this vehicle why didn't you come back to us that,s what your warranty is for, im sure we could have sorted something out for you .please bear in mind the vehicle you bought from us is almost 10 years old many thanks the K.V.S team

By Marie C on 02 July 2017 | Purchase not verified

The owner of the this place was totally arrogant when I went to view the vehicle - talked to me like I didn't know what I was on with because I am female. Be wary when he says the car has paperwork - it's just the log book!

Reply from Kirby Vehicle Sales on 31/10/17

hi marie c ??? here at kirby vehicle sales we only retail vehicles with full service history please see our adverts on auto trader thay all have full service history and all retentive paper work many thanks THE K.V.S TEAM